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Privacy Policy

Effective Date: 10/10/2025
App Name: Tech Team Schedule
Developer/Company: Wilson Pro AVL

1. Introduction

[Your App Name] (“we,” “us,” or “our”) helps tech teams coordinate schedules, communicate, and manage worship or production activities.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

2. Information We Collect

A. Information You Provide

  • Account Information: Name, email address, and password when you create an account.

  • Profile Data: Optional profile photo, team role, and contact preferences.

  • Team & Schedule Data: Group or organization name, assigned tasks, and event details.

  • Chat Messages: Text messages, attachments, and media shared in team chats.

  • Support Requests: Information you share when you contact us for help.

B. Automatically Collected Data

  • Device Information: Device type, operating system, and app version.

  • Usage Data: How often you use the app, pages visited, and time spent on features.

  • Crash Logs & Performance Data: Used solely for debugging and improving performance.

  • Push Notification Tokens: Used to send schedule updates or chat notifications.

3. How We Use Your Information

We use collected data to:

  • Create and manage your user account and team connections.

  • Display schedules, roles, and assignments.

  • Enable and store in-app chat messages.

  • Send updates, reminders, and push notifications.

  • Improve app functionality, stability, and performance.

  • Provide customer support and respond to feedback.

We do not sell or rent personal data to any third party.

4. Chat and Communication

  • Chat content is only visible to your team members within your group or organization.

  • Messages are stored securely in our cloud database.

  • We do not access or monitor your private messages unless required by law or to investigate abuse.

  • You may delete your chat history by removing your account.

5. Data Sharing and Third Parties

We only share limited data with trusted service providers who help operate the app, such as:

  • Hosting Providers: To store and deliver data securely.

  • Analytics Tools (if used): For crash reporting or usage statistics (e.g., Firebase Crashlytics).

  • Notification Services: For sending schedule reminders or chat alerts.

We do not use third-party advertising, social media trackers, or data brokers.

6. App Store Privacy Details (per Apple Requirements)

Data Category Data Collected Linked to User Used for Tracking
Contact Info Name, Email ✅ Yes ❌ No
User Content Chat Messages, Schedule Entries ✅ Yes ❌ No
Identifiers Device ID (for notifications) ✅ Yes ❌ No
Usage Data App Interactions, Performance Data ✅ Yes ❌ No
Diagnostics Crash Data, Error Logs ✅ Yes ❌ No

We do not track users across other apps or websites, and we comply with Apple’s App Tracking Transparency (ATT)framework.

7. Data Retention and Deletion

We retain your information as long as your account is active.
You can request deletion of your account and associated data at any time by emailing [support email].
After deletion, your chat history and schedule data are permanently removed from our systems within [30] days.

8. Security

We use encryption, secure connections (HTTPS), and authentication measures to protect your data.
However, no method of transmission or storage is 100% secure. Use caution when sharing sensitive information.

9. Children’s Privacy

Our app is designed for use by individuals aged 13 and older.
We do not knowingly collect data from children under 13. If we learn that a child’s information has been collected, we will delete it promptly.

10. Your Privacy Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for certain uses.

  • Request a copy of your data in a portable format.

To make a request, contact us at [support email].

11. Changes to This Policy

We may update this policy periodically to reflect app improvements or legal changes. Updates will be posted within the app and on our website, with the “Effective Date” revised accordingly.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:
Email: support@wilsonproavl.com

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